Skip to content

Policies

Customs & Duties

Understand customs declarations, duties, taxes and import requirements for international shipments.

Declarations

Last updated: October 2026

International shipments require an accurate description, quantity, value and, where applicable, HS code and country of origin. Commercial shipments need a commercial invoice.

Duties & taxes

Customs rules, taxes and duties depend on the destination and applicable regulations. They are assessed by the destination authorities and are usually payable by the recipient.

No guarantee of clearance

DMX cannot guarantee customs clearance or clearance times. Authorities may hold, inspect, return or seize goods.

Import requirements

Some goods need permits, licences or certificates. Check the destination country's requirements before shipping.