What we collect
Last updated: October 2026
Account details (name, email, phone), sender and recipient addresses, shipment contents and values, payment status (never full card numbers), support messages, and technical data such as IP address and device type.
How we use it
To provide shipping services, generate labels and customs documents, send shipment notifications, prevent fraud, meet legal obligations, and improve our services.
Sharing
We share data only as needed with delivery partners, customs authorities, payment processors and service providers bound by confidentiality. We do not sell personal data.
Retention & security
We keep shipment records as long as required for legal, tax and claims purposes. Data is encrypted in transit and protected by access controls and audit logs.
Your rights
Depending on your location you may request access, correction, deletion or export of your data. Contact support to make a request.